Contact information

Talk to us

Real people answer here, usually within 24 business hours, Monday to Friday.

Support email: help@farbelle.com

Before you write

If your question is about a shipment, have your order number ready. It is in your confirmation email and it starts with a hash symbol.

Common questions

Where is my order: check the tracking link in your shipping email first. Tracking updates can take 48 hours to appear after dispatch.

I want a refund: read the refund policy and then write to us with your order number.

Wrong address: write to us within 12 hours of ordering and we can still correct it.